Terms & conditions

Terms

KisaanHelpline is a mobile application where registered users would be able to access various information related to agriculture like weather forecasts, market prices, crop advisory and local, national & international News. The app may be upgraded from time to time with new features and services. The User is required to intimate itself about the latest feature and services available on KisaanHelpline.

The User is responsible for all access to Kisaan Helpline through his/her mobile device/login id and for bringing these Terms of Use to the attention of all such persons.

The Use of Kisaan Helpline does not include the provision of a mobile device or other necessary equipment to access it. To use the KisaanHelpline User will require Internet connectivity and appropriate telecommunication links. We shall not have any responsibility or liability for any telephone or other costs User may incur in this respect.

Privacy Statement

We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines our approach to privacy and how we collect, use and protect your personal information. It also sets out your rights in relation to accessing the personal information we collect and hold about you.

Our Website may contain links to third party websites. We are not responsible for the privacy policies of any third party websites. We recommend that you review the privacy policy of each website you visit.

Collection of Personal Information

KisaanHelpline collect only personal information for the purposes of conducting our business as an online agri platform provider, retailer and trader. The personal information we collect from you will include information you give us when you:

• Register or sign up or subscribe to our Website
• Complete a transaction with us and
• Contact us.

The personal information that we collect on individuals may include, but is not limited to:

• your name
• your contact details including your email, mobile no., home/delivery address and billing address
• your payment details and
• other personal information that we collect in the course of a transaction or that you provide to us when you contact us.

We only collect sensitive information in circumstances where you consent to the collection of this information, or it is reasonably necessary for, or directly related to the purpose outlined above.

We may collect personal information from individuals who are not customers of our business but whose personal information is given to us by those individuals via our Website (including Customer services) or in the course of a transaction.

Where reasonably practicable, we attempt to collect information directly from individuals. When we collect information, we will generally explain to the individual why we are collecting it, who we give it to and how we will use or disclose it or, alternatively, those matters will be obvious from the circumstances.

If we collect information about an individual from someone else, we will take reasonable steps to ensure that the individual is made aware of the matters above.

We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way.

When you visit our Website, we, and/or third parties, may place cookies on your browser to enhance and manage our website and improve our business and the services we provide to you. We and/or Google may use this information to optimise and place advertisements, including advertisements of third party vendors and remarketing advertisements based on past visits to this website, on our own and third party websites. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and Privacy Policy.

By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies may be used by us to collect the following information:

• your computer's operating system
• your computer's browser type and capabilities
• your computer's Internet Protocol (IP) address and geolocation
• web pages visited, including how you were referred to each web page and
• web page usage statistics, including the time spent on each web page.

In addition, third parties may place and read cookies on your browser, or use web beacons or similar technologies to collect information, including, where applicable, for the Google Trusted Stores program.

Cookies can be managed by accessing the individual settings in your browser.

We will not identify users or their browsing activities, except where required by law or in accordance with our Terms and Conditions of Use and Sale.

Using and Disclosing Your Personal Information

We will generally use or disclose your personal information only for the primary purpose for which it was collected or for a related secondary purpose where you would reasonably expect us to use or disclose the personal information for that secondary purpose. We may otherwise use and disclose your personal information if you have given us consent for the use or disclosure or it is required or authorised by law.

Generally, we use and disclose your personal information for the purpose of providing you with the goods or services that you have requested, or otherwise to enable us to carry out our business as an online retailer of goods and services.

If those purposes for which we have collected the information involve providing personal information about an individual to any third party, we will take appropriate and reasonable steps to ensure any personal information is protected.

We will generally only use personal information for marketing if you have given express or implied consent or it is impracticable to seek consent before this use.

When registering with us, you consent to us using your personal information, such as your email address, for direct marketing purposes. This includes sending you deal emails. You may opt out of receiving these direct marketing communications at any time. In addition, we may also disclose your information to third parties in order for them to provide services to you, in accordance with our Terms and Conditions of Use and Sale and this Privacy Policy.

Security of Your Personal Information

KisaanHelpline take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse. When no longer required, personal information is destroyed in a secure manner or deleted.